Refund policy
At Maini’s Closet, we want you to be satisfied with your purchase. Returns may be requested within 7 days of delivery.
Return Eligibility
A product will only be accepted for return if it is:
- Unworn, unused and unwashed
- In 100% new and perfect condition
- Free from stains, perfume, damage or alterations
- Returned with original tags and packaging
- Accompanied by the order details or receipt
Products that do not meet these conditions will not qualify for a refund.
Return Courier Charges
The customer is responsible for all return courier charges. Original delivery charges are non-refundable.
Refunds
After receiving and inspecting the returned product, we will notify you whether the refund has been approved.
Approved refunds will be issued through:
- Bank transfer
- Easypaisa
- JazzCash
Refund processing may take 5–7 working days after approval.